Internal Complaints Committee

Functions:

• Creates awareness about the internal complaints committee (ICC) cell among the Institute academic and administrative units. ICC is responsible for receiving complaints from students, faculty, or staff regarding any form of harassment, discrimination, or misconduct within the college premises.

• Ensuring confidentiality of the complainant and the information provided during the complaint process, maintaining privacy and sensitivity throughout the proceedings.

• Promotes effective communication and collaboration among those responsible for compliance.

• Conducting impartial and thorough investigations into the complaints received, ensuring fairness and adherence to established procedures.

• Providing appropriate redressal and resolution measures based on the findings of the investigation, including disciplinary action if necessary, to address the complaint effectively.

• Ensures that the complainant and witnesses are not victimized or discriminated against because of their complaint.

• Organizing awareness programs, workshops, and training sessions to educate members of the college community about their rights, responsibilities, and the prevention of harassment and discrimination.

• Ensuring compliance with relevant laws, regulations, and college policies pertaining to the prevention and redressal of harassment and discrimination.

• Providing support, guidance, and counseling services to complainants and respondents throughout the complaint process, ensuring their well-being and emotional support.

• Taking measures to prevent retaliation against individuals who file complaints or participate in investigations, ensuring a safe and supportive environment for all members of the college community.

• Regularly reporting on the activities and outcomes of the ICC to the college administration and monitoring the effectiveness of complaint-handling procedures for continuous improvement.

Responsibilities of the Internal Complaints Committee:

• Maintain the confidentiality of all complaints, investigations, and personal details of the complainants and accused to protect the privacy and dignity of all involved parties.

• Follow proper procedures and legal requirements to ensure that sensitive information is only disclosed on a need-to-know basis.

• Ensure that complainants feel safe and supported, regardless of the nature of their complaint.

• Investigate complaints thoroughly, collecting evidence, interviewing witnesses, and examining relevant documents or records.

• Seminars and training programs.

• Promote a culture of respect and equality within the campus to prevent incidents of harassment, bullying, or discrimination from occurring.

• Ensure that all students, staff, and faculty involved in a complaint process are treated fairly and that their rights are upheld.

• Ensure that all processes, including inquiries and investigations, are carried out promptly and effectively.

Frequency of Meeting: Twice in a year

Composition of Internal Complaints Committee: